shipping
We strive to fulfill all orders worldwide. In countries outside the EU, you may incur additional costs such as customs duties, over which we have no influence.
We send goods daily with DHL, so the delivery time, as long as the item is available, depends mainly on the delivery time of the parcel service. For deliveries to Germany, your order should usually be received within 2-4 working days. Within the EU it is 3-10 days, worldwide the delivery times differ so strongly that it is best to ask DHL in your country or contact us at info@cyclite.cc.
Returns
If you want to send the goods back to us because you want to exercise your right of withdrawal, please let us know beforehand (preferably using the sample withdrawal form).
Please post sufficient postage for the return and make sure that the goods are returned in an unused, new condition! Unpaid returns cannot be accepted.
You can find detailed information on this and the cancellation form in our Declaration of Revocation
Guarantee
We have tested our products extensively, even under the most adverse conditions, and use the highest quality materials, so you can be sure that they will serve you well and for a long time on your adventures.
However, if there is a defect that was overlooked during our quality control, we will provide a replacement within the scope of the statutory liability for defects.
The warranty does not cover damage caused by natural wear and tear, accidents or incorrect operation.
BIKEPACKING BAGS
The bags generally fit most types of bicycles and frame dimensions, but a few requirements must be observed.
The FRAME BAG requires a certain amount of space below the top tube, which is not available on some mountain bikes due to the damper arrangement. Look at the picture in the side view and the dimensions on the product page and compare it with your frame. You are also welcome to contact us, we will be happy to help you clarify whether the bag fits!
The HANDLE BAR ROLL BAG can only be used so wide that it fits between the handles of racing bike handlebars without affecting the operation of the brakes. In addition, the distance between the (upper) handlebars and the tire must be at least 21 cm.
The HANDLE BAR AERO BAG can be optimally attached to aero handlebars or in front of a HANDLE BAR ROLL BAG. Mounted on standard handlebars, it must be braced well towards the fork crown or supported on the head tube.
The SADDLE BAG requires a minimum vertical distance between the saddle frame and the rear tire of 23 cm (measured in the compressed state for fullies). If a lowerable seat post is used, the lowering must also be taken into account in order to prevent the bag from touching down on the rear tire and possible damage as a result.
The bag straps, but possibly also the bags themselves, can damage the paint on the frame in the long term. Therefore, the frame should be masked with a frame protection film at least under the straps. For the pocket models for which this is necessary, we will provide you with a corresponding film.
We paid great attention to simple assembly because we like to get started quickly ourselves. With a few, quick-to-adjust Velcro straps or click buckles and hooks that are easy to fix on the SADDLE BAG, the bags can be attached or removed in a few simple steps at home or in the warehouse. And of course practice makes you even faster ...!
With a total volume of approx. 35 liters, the bags are designed to be so large that they are sufficient to accommodate all of your touring equipment, i.e. clothing, a compact sleeping system consisting of a tent or bivouac sack, sleeping mat and sleeping bag, a small stove, food, tools, electronics and valuables. if you follow the concept of lightness: limit yourself to the essentials and use light and compact equipment! Together with the weight savings through the CYCLITE bags, you will be rewarded with good handling of your bike and greater freedom on your tour.
If you need less equipment for smaller activities, you can leave individual bags at home or, for example, reduce the size of the SADDLE BAG and the HANDLE BAR ROLL BAG by rolling it back.
Bags from CYCLITE are extremely robust and can hold a large amount of weight.
Therefore you can store everything you want to take on a bikepacking tour in the bags without having to worry about the bag not being able to withstand the weight.
For our bags we use materials that combine robustness and light weight - two actually contradicting properties. We use decades of experience that we have gathered in the textile and bag sector.
The bags are made of a 210D nylon 6.6 HD ripstop fabric specially developed for us, which is laminated on the inside with a TPU film and coated on the outside with PU. This achieves a very high resistance to abrasion and tear propagation, as well as weldability and protection against dirt and water with an overall minimized weight per unit area.
Only the highest quality, optimally suitable lightweight materials and accessories are used for the other elements, which are also durable and robust at the same time.
Heavily soiled bags can be hosed off with a jet of water on the bike, a soft brush helps to loosen encrustations. The bags should also be removed and cleaned regularly, as dirt between the bag and frame, seat post or handlebars can damage the bike parts. Mild soapy water can be used for this, then dry the bags in a shady, well-ventilated place.
Due to the PU-coated outside of the bags, the dirt does not penetrate the fibers of the fabric and so the light gray bags are spotlessly clean again.