We strive to fulfill all orders worldwide. In countries outside the EU, you may incur additional costs such as customs duties, over which we have no influence.
We send goods daily with DHL, so the delivery time, as long as the item is available, depends mainly on the delivery time of the parcel service. For deliveries to Germany, your order should usually be received within 2-4 working days. Within the EU it is 3-10 days, worldwide the delivery times differ so strongly that it is best to ask DHL in your country or contact us at firstname.lastname@example.org.
If you want to send the goods back to us because you want to exercise your right of withdrawal, please let us know beforehand (preferably using the sample withdrawal form).
Please post sufficient postage for the return and make sure that the goods are returned in an unused, new condition! Unpaid returns cannot be accepted.
You can find detailed information on this and the cancellation form in our Declaration of Revocation
We have tested our products extensively, even under the most adverse conditions, and use the highest quality materials, so you can be sure that they will serve you well and for a long time on your adventures.
However, if there is a defect that was overlooked during our quality control, we will provide a replacement within the scope of the statutory liability for defects.
The warranty does not cover damage caused by natural wear and tear, accidents or incorrect operation.
The bags generally fit most types of bicycles and frame dimensions, but a few requirements must be observed.
The FRAME BAG requires a certain amount of space below the top tube, which is not available on some mountain bikes due to the damper arrangement. Look at the picture in the side view and the dimensions on the product page and compare it with your frame. You are also welcome to contact us, we will be happy to help you clarify whether the bag fits!
The HANDLE BAR ROLL BAG can only be used so wide that it fits between the handles of racing bike handlebars without affecting the operation of the brakes. In addition, the distance between the (upper) handlebars and the tire must be at least 21 cm.
The HANDLE BAR AERO BAG can be optimally attached to aero handlebars or in front of a HANDLE BAR ROLL BAG. Mounted on standard handlebars, it must be braced well towards the fork crown or supported on the head tube.
The SADDLE BAG requires a minimum vertical distance between the saddle frame and the rear tire of 23 cm (measured in the compressed state for fullies). If a lowerable seat post is used, the lowering must also be taken into account in order to prevent the bag from touching down on the rear tire and possible damage as a result.
The bag straps, but possibly also the bags themselves, can damage the paint on the frame in the long term. Therefore, the frame should be masked with a frame protection film at least under the straps. For the pocket models for which this is necessary, we will provide you with a corresponding film.
We paid great attention to simple assembly because we like to get started quickly ourselves. With a few, quick-to-adjust Velcro straps or click buckles and hooks that are easy to fix on the SADDLE BAG, the bags can be attached or removed in a few simple steps at home or in the warehouse. And of course practice makes you even faster ...!
With a total volume of approx. 35 liters, the bags are designed to be so large that they are sufficient to accommodate all of your touring equipment, i.e. clothing, a compact sleeping system consisting of a tent or bivouac sack, sleeping mat and sleeping bag, a small stove, food, tools, electronics and valuables. if you follow the concept of lightness: limit yourself to the essentials and use light and compact equipment! Together with the weight savings through the CYCLITE bags, you will be rewarded with good handling of your bike and greater freedom on your tour.
If you need less equipment for smaller activities, you can leave individual bags at home or, for example, reduce the size of the SADDLE BAG and the HANDLE BAR ROLL BAG by rolling it back.
For our bags we use materials that combine robustness and light weight - two actually contradicting properties. We use decades of experience that we have gathered in the textile and bag sector.
The bags are made of a 210D nylon 6.6 HD ripstop fabric specially developed for us, which is laminated on the inside with a TPU film and coated on the outside with PU. This achieves a very high resistance to abrasion and tear propagation, as well as weldability and protection against dirt and water with an overall minimized weight per unit area.
Only the highest quality, optimally suitable lightweight materials and accessories are used for the other elements, which are also durable and robust at the same time.
Heavily soiled bags can be hosed off with a jet of water on the bike, a soft brush helps to loosen encrustations. The bags should also be removed and cleaned regularly, as dirt between the bag and frame, seat post or handlebars can damage the bike parts. Mild soapy water can be used for this, then dry the bags in a shady, well-ventilated place.
Due to the PU-coated outside of the bags, the dirt does not penetrate the fibers of the fabric and so the light gray bags are spotlessly clean again.
In principle, all bicycles have a top tube with a width between 33 mm (e.g. classic steel frame) and 57 mm (e.g. carbon frame with a large headset and typically e-bikes). If the SKI RACK is fixed on a narrower frame, the enclosed foam spacers are used.
Depending on the frame shape and ski length, the position of the front bracket can be optimized by pushing it forwards or backwards.
The rear bracket can be attached to all standard saddles (both 7mm round and 7x9mm oval), as long as there is still 15mm space behind the clamp head of the seat post (if not: push the saddle slightly backwards)
All types of skis can be attached to the SKI RACK: from narrow cross-country skis to extremely fat freeriders or split boards. We have even transported ski scooters (and garden tools) with it. Depending on the length and curvature of the ski, the position of the front bracket must be optimized by pushing it forwards or backwards.
With very narrow touring or cross-country skis, the strap is threaded through the lower openings in the front bracket (see instructions for use).
The rear bracket can be attached or detached in a few seconds.
The front bracket, where you have to put the belt around the top tube and then thread the edge clip and the buckle again, can be attached (or removed again) in less than a minute with a little practice.
The skis are simply placed in the bracket mounts of the SKI RACK and fixed with the straps by closing three buckles. That goes as fast as putting them in the trunk.
The ski poles can simply be clamped between the skis with the handles first and lashed to the ski with the strap on the rear bracket. Telescopic sticks can of course also be put in the backpack.
One possibility (and the one we prefer) is to put on your ski boots for cycling. So they don't bother you anywhere else and your feet stay warm and dry. Modern ski touring boots also offer enough freedom of movement for this.
The second option is to strap them to the binding. Since they protrude from behind the saddle, they do not interfere with cycling. To prevent moisture and dirt from getting into the inner shoe, bags should be put over the shoes. The disadvantage is the deteriorating driving dynamics with the additional weight on the ski.
The third option is of course to transport the ski boots on or in a backpack, but this clearly puts pressure on the shoulders and ischium during long journeys.
We designed the SKI RACK to be stable but also light. It is therefore able to withstand all the intended loads when transporting skis, even in extreme cold.
But it is not indestructible: falling, putting the full rider's weight on the mounted skis and knocking over the loaded bike can lead to the breakage of a bracket.
However, every part of the SKI RACK can be exchanged very easily. Should such a mishap happen to you, contact us at email@example.com and we will quickly find a solution!